Live Web Chat

Live web chat is available 7 a. m. to 7 p.m. Monday through Friday and 9 a.m. to 5 p.m. on Saturdays. You may submit messages after hours, but the messages are not monitored during off hours. For immediate assistance during off hours, please contact Police Non-Emergency at 847-866-5000.

311 will observe the following holiday hours:

Thursday, November 26, 2015-Closed

Thursday, December 24, 2015-Closing at 3 p.m.

Friday, December 25, 2015-Closed

Thursday, December 31, 2015-Closing at 5 p.m.

Friday, January 1, 2016-Closed

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