Business Complaints

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The City of Evanston does not have an investigative arm to follow up on consumer complaints against businesses in the community. 

If you have a complaint about the practices of an Evanston business, make a complaint to the Illinois Attorney General's Consumer Fraud Bureau:

Lisa Madigan
Illinois Attorney General
Consumer Fraud Bureau
500 South Second Street
Springfield, IL 62706
Phone: 800-243-0618
TTY: 877-844-5461
www.IllinoisAttorneyGeneral.gov

You may also register a complaint about a business with the Better Business Bureau (BBB) :

BBB of Chicago & Northern Illinois
330 N. Wabash, Ste. 2006
Chicago IL 60611-7621
Phone: 312-832-0500
Fax: 312-832-9985
http://chicago.bbb.org
info@chicago.bbb.org