Electricity Delivery

ComEd provides delivery of electricity for all properties in Evanston. For assistance with electric outages, please contact:

1-800-Edison-1 (1-800-334-7661)
Businesses call: 1-877-426-6331


Help ComEd Stay in Touch With You

Having the correct phone number on file allows you to report an outage without you having to speak with a Customer Service Representative. This also allows ComEd dispatchers to accurately identify the location of the outage and more accurately determine your service restoration time.

Correct Phone Number

ComEd Receives Approval to Accelerate Smart Meter Installation

ICC acceleration ruling release FINAL

ComEd Improvements

2012 - 2013 ComEd's Significant Electric Grid Modernization Work in Evanston.

2013 Newsletter

2012 Newsletter

Electrical Service Damage

Following a severe storm, there is a chance that damage has occurred to an electrical service. When service damage occurs, it's important to understand who is responsible for the repair. The following document differentiates the areas ComEd and the owner are responsible for.

ComEd - Know who is responsible.pdf

Electricity Supply

The Illinois Electric Service Customer Choice and Rate Relief Law of 1997 restructured the state's electric service industry to allow a choice of electric suppliers. With electric choice, the electric supply may now be provided by different companies known as Retail Electric Suppliers (RESs). For more information about electricity choice, visit pluginillinois.org

Community Choice Electricity Aggregation (CCA)

Community Choice Electricity Aggregation (CCA) allows local governments the option to bundle together residential and small commercial retail electric accounts and seek proposals for a cheaper, and possibly cleaner, sources of power.  More information is available here>>

For more information on Community Choice Aggregation in Evanston, including details on its approval and implementation, please visit the City’s Sustainability webpage on electricity aggregation.

Financial Assistance

Income-eligible customers, veterans and deployed members of the military, and non-profit organizations may be eligible for hardship assistance grants of up to $2,000.

For details about these programs, call 888-806-CARE (2273), or visit www.comed.com/CARE.