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City Announces Service Changes

Post Date:03/13/2020 5:34 PM

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In the wake of Governor J.B. Pritzker’s decision to extend the statewide “Stay at Home” Order through April 30, the City of Evanston has announced updates to services and operations.

Evanston 311 will be open Monday through Friday, from 7 a.m. to 6 p.m., and for extended hours on Saturday and Sunday, 8 a.m. to 4 p.m., throughout the month of April. Residents can contact 311 by calling/texting 847-448-4311, online at cityofevanston.org/311, or using the Evanston 311 mobile app.

City Facilities

All City facilities, including the Morton Civic Center and recreation community centers, will remain closed to the public through April 30. Residents are encouraged to complete City business online or by calling/texting 847-448-4311. 

Evanston Public Library facilities will remain closed to the public until further notice. Residents can access the library's digital resources and information at epl.org. Librarians are available to answer questions at 847-448-8630. 

Parking Enforcement

Parking enforcement for non-safety related issues has been suspended through April 30. Parking enforcement officers will continue to issue fines for public safety violations, such as blocking a fire hydrant, stop sign, bike lane, or alleyway, or parking in a “No Parking” zone.

Street Cleaning

Street cleaning operations will continue in April in order to clear leaves and debris, and prevent flooding. Due to the Stay at Home Order, parking citations will not be issued. Residents are asked to comply with the street cleaning schedule posted on street signage and online to facilitate operations.

Trash Collection

Spring bulk trash collections have been canceled. Weekly trash, recycling, and food and yard waste collections will continue as normal. All items must be placed in the appropriate collection containers; no loose items will be picked up.

Building Permits

Plan review and permit applications can continue to be submitted in digital format only at permitdesk@cityofevanston.org; however, with a few exceptions, new permits will not be issued until the Stay at Home Order is lifted. To request a future building inspection, community members may call or text 847-448-4311 to be placed on a list to be contacted when inspections resume. Some inspections deemed necessary may be performed during the Stay at Home Order via phone/video.

The Community Development Department will give consideration to building permit issuance and inspection requests for emergency work, projects with extenuating circumstances and exterior projects that can be performed safely by following recognized COVID-19 procedures. Residents and contractors who believe their projects meets this criteria should email emergencypermits@cityofevanston.org.

Meal Services

Free, cold breakfasts and lunches will continue to be served to youth ages 1 to 18 years old at locations throughout the city on Mondays from 1 p.m. to 4 p.m. at the following locations: Fleetwood-Jourdain Community Center, Robert Crown Community Center, Kamen Park David Wood Fieldhouse, and Mason Park. Community members can support this program by making a financial contribution at cityofevanston.org/youthmeals.

The Levy Senior Center and Fleetwood-Jourdain Community Center's Congregate Meal Program will continue to provide meals to seniors registered for the program on scheduled days. For more information, please contact 847-448-8250.

Visit the City’s COVID-19 web page for the latest information or call/text 847-448-4311. For convenience, residents may simply dial 3-1-1 in Evanston.

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