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Visit the Health and Human Services Department's COVID-19 webpage for the latest updates.

(Visite la página web Evanston en Español para obtener las últimas actualizaciones.)



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City Provides Operations Update

Post Date:04/28/2020 9:34 AM

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Evanston 311 will remain open Monday through Friday, from 7 a.m. to 6 p.m. Extended hours will be determined weekly based on anticipated call volume. Residents can contact 311 by calling/texting 847-448-4311, online at, or using the Evanston 311 mobile app.

City Facilities

All City facilities, including the Morton Civic Center and recreation community centers, are currently closed to the public. Residents are encouraged to complete City business online at or by calling/texting 847-448-4311. 

Evanston Public Library facilities will remain closed to the public until further notice. Residents can access the library's digital resources and information at Librarians are available to answer questions at 847-448-8630 and online by email and instant message. Additional library information and resources can be found at

Parking Enforcement

Parking enforcement will resume on June 1. Warning citations will be issued for non-safety violations through June 7.

Street Cleaning

Street cleaning operations continue. Warning citations will be issued for street cleaning parking violations through June 28. Regular enforcement will resume on June 29. Residents are asked to comply with the street cleaning schedule posted on street signage and online at to facilitate operations.

Trash Collection

Weekly trash, recycling, and food and yard waste collections will continue as normal. All items must be placed in the appropriate collection containers; no loose items will be picked up. Residents can now purchase yard waste stickers online. Stickers are also available at Jewel-Osco grocery stores, Lemoi Hardware, The Home Depot, and Valli Produce. 

Building Permits

All permit types are now being accepted and issued. Plan review and permit applications can be submitted in pdf format only at All required documents must be sent in a single email or the permit will not be processed. Permits shall be issued with recommended COVID-19 procedures and all workers must wear face coverings while performing work in Evanston.

Building inspection requests can be scheduled by calling or texting 847-448-4311. Most inspections will be performed remotely via photo/video. Inspectors will provide the resident or contractor direction on what is acceptable to show code compliance. 

Meal Services

Free, cold breakfasts and lunches will continue to be served to youth ages 1 to 18 years old at locations throughout the city on Mondays from 1 p.m. to 4 p.m. at the following locations: Fleetwood-Jourdain Community Center, Robert Crown Community Center, Kamen Park David Wood Fieldhouse, and Mason Park. Community members can support this program by making a financial contribution at

The City's emergency food pantry at James Park operates every other Wednesday, from 10:30 a.m. to noon. The pantry offers Evanston residents free, prepackaged boxes of food, including non-perishable items, produce, and protein. Boxes are distributed on a first-come, first-served basis

The Levy Senior Center and Fleetwood-Jourdain Community Center's Congregate Meal Program will continue to provide meals to seniors registered for the program on scheduled days. For more information, please contact 847-448-8250.

Visit the City’s COVID-19 web page for the latest information or call/text 847-448-4311. For convenience, residents may simply dial 3-1-1 in Evanston.

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