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Evanston Water & Sewer Department Online Water Billing & Payment System

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Attention: Current users can now use their email address or account number with the password to access your water account. Need help? Click on the FAQ's tab or the Guide button.

 eBilling Account Login

To access your account, enter your
email address and your password.

email Address:    
Click here to access by Account Number.


First time users:
Need to register?  Click here.

User Guide
Forgot your password?  Click here.

Pay online with One Time Pay, no registration required.

Neptune Water Usage Management

More Information About Evanston eBilling
What is Evanston eBilling?
Evanston eBilling allows you to conveniently receive and pay bills on the Internet.
Convenience: No more buying stamps or writing checks.
Flexibility: We email you when a new bill is ready. You can access and pay your bill from anywhere, any time.
Control: You have control over when you pay your bill.
What information do I need to enroll?
A copy of your paper bill.
Your checking account number and routing number (Both are printed on your checks).
An E-Mail address.
A computer with Internet access. Your browser must have 128-bit encryption.
Can I pay by credit card?
Yes, we accept Mastercard, VISA & Discover.
Is it secure?
We are committed to keeping any information you submit to us safe, secure, and private. Evanston eBilling uses safeguards including 128 bit secure socket layer (SSL) encryption and password protection to ensure the security of your transactions and personal information.
In addition, the City of Evanston respects your privacy. We do not sell any customer information to mailing list companies or telemarketing companies.
See our privacy policy for more information.
For more information, see our complete list of FAQ's.