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Get the latest updates on COVID-19

Visit the Health and Human Services Department's COVID-19 webpage for the latest updates.

(Visite la página web Evanston en Español para obtener las últimas actualizaciones.)

 

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Resources



Information

Financial Assistance

The City’s Health and Human Services Department offers financial and emergency assistance towards rent, mortgage, utilities and food. For information, please call/text 847-448-4311.

The General Assistance Program is a locally-administered program that is mandated by the State of Illinois and funded by the taxpayers of Evanston. The Emergency Assistance Services Program is administered through the General Assistance Program and is available to all City of Evanston residents who meet income and asset guidelines as established by the General Assistance Office. 

Internet/Phone

Comcast Xfinity is offering free WiFi hotspots across the country for anyone who needs them, including non-Xfinity Internet subscribers. For a map of Xfinity WiFi hotspots, visit xfinity.com/wifi. Comcast is also offering Internet Essentials free to new customers. New customers will receive 60 days of complimentary Internet Essentials service, which is normally available to all qualified low-income households for $9.95/month. More information and services can be found at corporate.comcast.com.

Comcast Xfinity is offering free WiFi hotspots across the country for anyone who needs them, including non-Xfinity Internet subscribers. For a map of Xfinity WiFi hotspots, visit xfinity.com/wifi. Comcast is also offering Internet Essentials free to new customers. New customers will receive 60 days of complimentary Internet Essentials service, which is normally available to all qualified low-income households for $9.95/month. More information and services can be found at corporate.comcast.com.

Utilities

ComEd and Nicor have suspended service disconnections for nonpayment until at least May 1 to assist customers during the coronavirus pandemic.

The City has eliminated nonpayment penalties for water, sewer and sanitation bills due between March 16 and April 30 for 60 days. The City has also halted water service shutoffs.

Housing

The Illinois Department of Financial and Professional Regulation has announced guidance for renters and homeowners struggling with payments during the COVID-19 pandemic. In addition, Cook County Sheriff Tom Dart has suspended all court-ordered evictions for 30 days, effective March 20.

The Metropolitan Tenants Organization (MTO) can assist residents with questions related to landlord-tenant problems, including repairs, no heat/hot water, pests, evictions and security deposits. Information and questions can be submitted online or by calling 773-292-4988.

Please note, the City does not have authority over private mortgage foreclosures or to impose a rent freeze.

Food Services

Youth Meals

The City of Evanston, Evanston/Skokie School District 65, and ETHS District 202 have partnered to provide food distribution services to assist those affected by school closures. Youth can pick up free, cold breakfasts and lunches at locations throughout the city on Monday, March 30 from 1 p.m. to 4 p.m. Youth can pick up five days worth of meals at one time. Meals will be grab-and-go; no meals will be eaten on site. 

Pickup locations: Fleetwood-Jourdain Community Center, 1655 Foster St.; Robert Crown Community Center, 1801 Main St.; Kamen Park David Wood Fieldhouse, 1111 South Blvd.; and Mason Park, Church Street and Florence Avenue.

Senior Meals

The Levy Center and Fleetwood-Jourdain Community Center's Congregate Meal Program will continue to provide meals to seniors in to-go containers for pickup only. Seniors unable to leave their homes may arrange for someone else to pick up meals for them. Please call 847-448-4311 to make arrangements.

Shopping Hours for Seniors and Vulnerable Populations

Several grocery stores have implemented special shopping hours for seniors and those most vulnerable to COVID-19, including Target (Wednesdays, 7 a.m. to 9 a.m.), Whole Foods (daily, 8 a.m. to 9 a.m.), Jewel-Osco (Tuesdays and Thursdays, 7 a.m. to 9 a.m.), and Valli Produce (Tuesdays and Thursdays, 6 a.m. to 8 a.m. beginning March 31).

View the Illinois Retail Merchants Association (IRMA) website for a complete list.

Digital Library Access

Residents who do not currently possess an Evanston Public Library Card can receive a temporary 30-day card remotely. The Library wants everyone in Evanston to be able to make use of digital services like Kanopy, Hoopla, Overdrive, ebooks, and e-audiobooks. Fill out the online form to take advantage of this offer.

Businesses

The City has waived business registration fees for the remainder of 2020; however, businesses are still required to register with the City in order to facilitate communication. Nonpayment penalties for liquor and amusement taxes have been waived for bills due between March 16 and April 30 for the next 60 days.

Federal Level Assistance

Lender Match is a free online referral tool that connects small business with participating SBA-approved lenders

State of Illinois Level Assistance
County Assistance
Non-Profit Assistance
Corporate Assistance