Get the latest updates on COVID-19

Visit the Health and Human Services Department's COVID-19 webpage for the latest updates.

(Visite la página web Evanston en Español para obtener las últimas actualizaciones.)


Pest Control

Press Enter to show all options, press Tab go to next option

Insects, rodents, and other animals may be considered pests as they can present negative health effects to residents and cause property damage. For questions regarding insects and rodents, or to file a service request, please call or text 847-448-4311.

The City of Evanston is working with residents and businesses in a community-wide effort to control the rodent population.  


Frequently Asked Questions about the City of Evanston Rodent Program

What does the City do?

The Evanston Health & Human Services Department tracks and investigates 311 service requests and complaints; inspects alleys and properties for rodents; and performs and contracts baiting and exterior treatment for residential properties (FREE for residential properties). In many cases, inspectors have indicated that good management of property is essential to controlling the rodent population.

What can you do?

  • Eliminate (and recycle) rubbish, boxes, scrap metal and other materials that give rats a place to hide
  • Control weeds, shrubs and vegetation overgrowth, especially along foundations, that give rodents the means to move from location to location without being seen
  • Keep food away. Don’t put food out for stray animals, and remove bird-feeders
  • Manage garbage. Use durable, City-approved trash cans with tight-fitting lids
  • Seal holes and openings in garage walls and doors
  • Share this information. Tell your neighbors, tenants and landlords

RatIf you see rats in your neighborhood, please call or text 847-448-4311 to schedule an inspection, or submit a 311 service request.

In order for inspection and treatment to occur, residents must fill out the Release of Liability form. Evanston locations are typically serviced on Fridays, between 8 a.m. and 6 p.m.



 Rodenticide Information

Online: Rodenticide Release of Liability Form

Print: Rodenticide Release of Liability Form

To learn more about how you can assist in managing the rodent population, please review the Evanston Health & Human Services Department's publication, "Controlling Rats," below. (Printable version)


Other Resources

Evanston Homeowner Self-Inspection Checklist

For more information, please review "Why Urban Rat Populations Are So Difficult to Control," by Dr. Robert Corrrigan, appearing in Pest Control magazine.

Bed Bugs

The Health & Human Services Department has been receiving an increasing amount of phone calls regarding Bed Bugs. We can offer consultation for home owners and will perform onsite inspections to provide residents with information on treatment as well as avoiding Bed Bugs. Please call 311 for more information.

Fact Sheets about Bed Bugs can be found here

Sustainable Pest Control and Pesticide Reduction Policy

The City of Evanston seeks to serve as a model to the public for the use of sustainable pest control practices, including natural lawn care and integrated pest management, as well as increase awareness about such practices.  In 2010, the City of Evanston created the Sustainable Pest Control and Pesticide Reduction Policy. The purpose of this Policy is to reduce the use of pesticides in the City of Evanston through the implementation of sustainable pest control practices on City-owned or -leased property, and to educate the general public as well as the private sector about these practices. Read the full policy




After Hours Communication

For after hours communicable disease or bioterrorism emergencies, please call 847-448-4311 and stay on the line to be connected to someone immediately.

Free viewers are required for some of the attached documents.
They can be downloaded by clicking on the icons below.

Acrobat Reader Download Acrobat Reader Flash Player Download Flash Player Windows Media Player Download Windows Media Player Microsoft Silverlight Download Microsoft Silverlight Word Viewer Download Word Viewer Excel Viewer Download Excel Viewer PowerPoint Viewer Download PowerPoint Viewer