Find resources to help you manage your Parks and Recreation Account 

Important Dates

• Available now: Activate your account
• November 3: Winter Program Guide available 
• November 5: New platform launches! You'll be able to explore Winter programs and events before registration opens.
• November 10: Winter registration opens for Evanston residents
• November 17: Winter registration opens for nonresidents

Get Started

• Set up your Personal Account
• How to pay for programs
• How to save your payment information

Managing Your Account

• Navigate your personal account
• Setting up a family account
• Manage your payment methods
• Your data privacy

Managing Your Purchases

• How to pay your balance and access your purchase history
• Use an account credit or scholarship
• How do I cancel a registration?

Contact information

If you need support:

• Call 311
• Email recsupport@cityofevanston.org
• Visit a City of Evanston community center and ask for help at the front desk