Food Safety

• Licensed establishments received unannounced routine inspections 1, 2 or 3 times a year.
• The number of inspections is determined by the establishment’s risk category.

• Risk Category 1 establishments are inspected at least 3 times per year
• Have extensive menus and complex food processes that include preparing (washing, cutting), cooking, cooling, and reheating of food.
• Risk Category 2 establishments are inspected at least 2 times per year
• Food is typically delivered frozen or refrigerated; is made per order; is not cooled or reheated.
• Risk Category 3 establishments are inspected at least 1 time per year.
• Food is prepackaged, not handled or cooked.

A facility’s inspection score alone does not determine whether it closes. 

If food handling practices or on-site conditions significantly increase the risk of foodborne illness, the establishment will be closed immediately to protect public health.

Certain situations require immediate closure regardless of inspection score, including:

• Fire
• Loss of electricity
• Pest infestation
• No water or no hot water
• Sewage backup

Our priority is keeping the community safe while working with businesses to resolve issues as quickly and responsibly as possible.

Before reopening, the establishment must be inspected and approved by the Health & Human Services Department to ensure all issues have been corrected.

In some cases — such as after a fire, water shutoff, or power outage — additional City departments may also need to inspect and approve the facility.

We believe in transparency. Inspection results for all licensed facilities are available online, so you can make informed choices about where you dine and shop. Email health@cityofevanston.org to request health inspection reports. 

If, during a visit to an establishment, you observe practices that are unsanitary, you can file a complaint by calling (847) 448-4311 or emailing health@cityofevanston.org.

All complaints are investigated within one working day of receiving the complaint. Those who file a complaint are kept anonymous.